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Short term Rental Terms and Conditions
Quick Stay Rentals LLC (Hereafter referred to as "QSR", “we”, “our”, "us") provides furnished leased units for rent to guests seeking to rent such accommodations.
Damage to accommodations
As a Guest, you are responsible for leaving the Accommodation in the condition it was in when you arrived. You acknowledge and agree that, as a Guest, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who you invite to, or otherwise provide access to, the Accommodation. In the event that we claim otherwise and provide evidence of damage, including but not limited to, photographs, you agree to pay the cost of replacing the damaged items with equivalent items. After being notified of the claim and given forty-eight (48) hours to respond, the payment will be charged to and taken from the credit card on file with us. We also reserve the right to charge the credit card on file , or otherwise collect payment from you and pursue any avenues available to us in this regard, including using Security Deposits, in situations in which you have been determined, in our sole discretion, to have damaged any Accommodation, including, but not limited to, in relation to any payment requests made by us , and in relation to any payments made by us. If we are unable to charge the credit card on file or otherwise collect payment from you, you agree to remit payment for any damage to the Accommodation to us (if applicable). Guests agree to cooperate with and assist us in good faith, and to provide us with such information and take such actions as may be reasonably requested by us, in connection with any complaints or claims made by Members relating to Accommodations or any personal or other property located at an Accommodation or with respect to any investigation undertaken by us or a representative of QSR regarding use or abuse of the Site, or the Services. If you are a Guest, upon our reasonable request, and to the extent you are reasonably able to do so, you agree to participate in mediation or similar resolution process with us, at no cost to you, which process will be conducted by us or a third party selected by us, with respect to losses for which we are requesting payment. If you are a Guest, you understand and agree that we reserve the right, in our sole discretion, to make a claim under your homeowner’s, renter’s or other insurance policy related to any damage or loss that you may have caused or been responsible for to an Accommodation or any personal or other property located at an Accommodation. You agree to cooperate with and assist us in good faith, and to provide us with such information as may be reasonably requested by us in order to make a claim under your homeowner’s, renter’s or other insurance policy, including, but not limited to, executing documents and taking such further acts as we may reasonably request to assist us in accomplishing the foregoing.
Damaged or Lost Keys/Door Openers – Guest(s) shall be responsible for the costs of replacing lost keys, door openers or for any damage caused by abuse or neglect. There will be a minimum charge of $75 for lost key and minimum $100 for each of the following lost items; remote fob’s, security/parking passes, and garage door remote controls. A lock out charge of minimum $100 will be billed to the Guest(s) account for any required re-access to their Suite.
By proceeding with booking with Quick Stay Rentals, you authorize us to:
(1) obtain a copy of Applicant’s credit report;
(2) obtain a criminal background check related to Applicant and any occupant; and
(3) verify any rental, employment, or criminal history or verify any other information.
These Terms & Conditions are applicable on all Reservations between Quick Stay Rentals LLC (or QSR, we, us) and our clients (Guest(s) or them, their) for the rental of fully furnished long or short-term accommodations (Suite, unit).
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PAYMENT – All prices are quoted in US Dollars including prices shown in our brochures, emails, or on our website. Guest(s) agree to pay the rental of the Suite/s for the duration of the Reservation & any reservation extension and any/all applicable fees for additional services requested by the Guest(s). Payment can be made to Quick Stay Rentals LLC by Quick Pay (such as Zelle), PayPal, Company Check, Money Order, Wire transfer, MasterCard, VISA, or American Express. Cash is not accepted. For the duration of the reservation and any extension of it, the Guest(s) agree to pay fees for the rental of the Suite and any additional chargeable services utilized. Unless otherwise arranged or agreed, any balances owing will be charged to the credit card account on file without further notice. All new reservations of one month or less must be paid in full prior check in. Any reservation longer than one month will be billed on a monthly basis (every 30 days from the original move in date), initial payment is made any time prior check in and include the first month rent cleaning/process fee, and refundable deposit). We reserve the right to terminate any reservation if payment does not reach us within 1 days after the invoice has been sent to the guest. A Security/cancellation Deposit of $500 (or other amount specified in the reservation & invoice) will be required by Quick Stay Rentals at the time of Booking and this deposit will be returned to the Guest(s), within 30 days following departure (minus any damages to the property).
If we do not receive a monthly payment in the full amount 1 day after due date by 11:59am, a late payment of $100, will be assessed and the total balance due will be charged to the credit card used by the Guest to secure/pay for the accommodation, without further notice to the credit card holder. In addition, a 3.7% penalty fee of the amount due will be applied to the charge as well. If we are not able to charge the card for full or partial payment, additional late fess in the amount of $50 per day will be assessed until the full outstanding balance has been paid by the Guest. Postmark date is not considered when administering late fees so please make sure that all payments are made in a timely manner. Any unpaid charges are reportable to credit reporting agencies.
2. LIABILITY & INSURANCE – Guest(s) agree to indemnify Quick Stay Rentals against loss, injury, damage, cost, action or cause of action of any nature whatsoever caused by any of the Guest(s), Permitted Occupant(s) or of any person they invite into the Suite. We are not liable in any way for any lost, damaged or stolen items of the Guest(s) used or contained in the Suite during the Guest(s) stay or left in the Suite once the Guest(s) has vacated. Guest(s) hereby releases, remises, and forever discharges Quick Stay Rentals, its Officers, Directors, Managers, Employees, Agents and Contractors, from any and all liability, injury, loss and damages, including personal injury and death that may arise from or in relation to the Guest(s) exclusive possession of the Suite and use the Suite until the Departure Date, whenever or however they occur. Guest(s) are also responsible for maintaining all practical care of the Suite and its contents. Except in the case of normal wear and tear, Guest(s) are responsible for any damage to the Suite or its contents during their stay which occurred due to the negligence, willful default or irresponsible behavior on the part of the Guest(s) or those occupying the Suite or their guests. Any damage must be reported to us by the Guest(s), without delay. Guest(s) will ensure that nothing is done which may jeopardize our insurance policy or any part of it in respect of the Suite and its contents. Guest(s) and occupants are advised to maintain appropriate liability insurance and homeowners and/or tenants’ insurance for their own personal possessions. Without prejudice to any other right Guest(s) may forfeit their security deposit (or an appropriate proportion of it) if they do not comply with the Terms and Conditions set forth herein.
3. CHECK-IN & CHECK-OUT – Guest(s) are requested to vacate their unit by 11:00 A.M. and arriving gueststo check-in after 3:00 P.M. Instruction for key, passes and remote returns will be given one day prior to move out if you don’t receive them please contact us via phone, email or SMS to ask for check out instructions. If there is any delay in vacating the unit beyond the agreed time, Guest(s) will be charge $100 for every extra hour stayed in the unit. Guest(s) must vacate all his or her belongings at checkout time, we will not be responsible for anything left behind, charges will be applied to the guest(s) in cases where third party movers will be required in order to remove Guest(s) belongings.
4. CONFIRMATION CHANGES – RESERVATION CHANGES
Early check-out dates modifications for reservations of 30 and more days require a thirty (30) day notice in writing (Email is acceptable as far as there is a response from our agents) and will be subject to a standard cancellation penalty of one month rent amount. Reservations of less than 30 days cancelled by the guest(s) or in case the guest(s) notified us on an earlier check out date and that after the guest checked in, will not be refunded and the current reservation will be fully charged on the day of the cancellation notification. Any confirmed extension cancelled by guest(s) will not be refunded and will be fully charged. You authorize Quick Stay Rentals LLC to charge the credit card on file – the credit card that is associated with the deposit/cancellation payment to cover any balance owed. Acceptance of changes in check-in dates remains at the sole discretion of Quick Stay Rentals LLC. Any changes modified in a confirmed reservation may be subject to an administration charge of $40.00 per reservation. In extreme circumstances, we may find it necessary to cancel a reservation and if so, we shall make all practical efforts to offer a comparable alternative. If the alternative is not acceptable, we will refund any sum paid in advance; which shall constitute full and final settlement of any liability Quick Stay Rentals LLC may have as a result of such cancellation.
5. CANCELLATION PRIOR TO MOVE-IN – Quick Stay Rentals LLC must be notified of any reservation cancellation in writing (email is acceptable as long as there is a response from one of our Agents) earlier than fourteen (14) days prior to the start date of the reservation, and the Guest(s) will forfeit his/her Security Deposit as a cancellation penalty. Any reservation of 30 and more days cancelled after the 14-days mark prior check in will be subjected to a month rent amount and will require a notice in writing (email is acceptable as long as there is a response from one of our Agents). Cancelling reservation of 30 and more days that was booked less than 14 days prior the reservation start date will require a notice in writing and are subject to a standard cancellation penalty of one month rent amount. Any reservation of less than 30 days cancelled any time prior move in will not be refunded and will be fully charged (if still not paid) on the day the cancellation was accepted by Quick Stay Rentals LLC. You authorize Quick Stay Rentals LLC to charge the credit card on file – the credit card that is associated with the deposit/cancellation payment to cover any balance owed.
6. RATE CHANGES – Our rates are subject to possibly change any time a Reservation Contract is renewed. Rates do not change during the term of an existing Reservation Contract.
7. CUSTOMER DISSATISFACTION – If the Guest(s) should find accommodations to be other than as represented, we will make every effort to remedy the problem, and in extreme situations will attempt to move the Guest(s) to another unit if available. In the event a substitute unit is found which rents at a higher rate than originally booked, the Guest(s) may be asked to pay the difference. While we will do everything possible to accommodate the Guest(s) needs, we are not responsible for situations and conditions which are beyond our control such as: bad weather; airline delays; labor strikes; or the failure of a previous Guest(s) to vacate the Suite.
8. TERMINATION OF RESERVATION CONTRACT – Quick Stay Rentals LLC has the right to terminate a Reservation Contract at any time on the grounds of abuse to staff or other guests, mistreatment of the Suite, or criminal activity, refusal to pay rent, pet disturbance, on the part of those occupying the Suite or their guests. In such circumstances we are not obliged to provide or attempt to locate alternative accommodation. The period of notice and the refund applicable are entirely at the discretion of Quick Stay Rentals LLC.
9. RULES & REGULATIONS – Guest(s) and all other occupants acknowledge and agree to comply with By-Laws and Rules & Regulations of the building and/or condominium association during the term of the contract. If Guest(s) fails to follow these rules, Quick Stay Rentals LLC has the right to terminate the contract for misconduct without refund. Guest(s) and all other occupants must keep their personal belongings inside the Suite (bicycles, shoes, door mats, carriages, umbrellas cloths etc. are not permitted to be left in the hallways or passageways or balconies/patio). Bicycles are only permitted in the Garage and not in the house. It is forbidden for the Guest(s) to:
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No shoes inside the suite;
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Quite time 9 pm- 9 am;
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Only registered guests (21 years and up) are allowed;
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Do not use the premises for any illegal activity.;
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No smoking, no marihuana, no illegal drugs;
• Cause a disturbance or interference of comfort to other residents of the building or community;
• Cook outside of the kitchen area;
• Block toilets, sinks, tubs or other water fixtures with garbage or other substances;
• Barbeque on the balconies or terraces;
• Hang clothes, towels or bathing suits on balconies, windows or terraces;
• Post any ads, notices or any other signs anywhere in the buildings or on premises;
• Remove dishes, cookware or any other equipment or furnishings from the Suite;
• Use Roller Blades, bicycles or skateboards in all areas of the building;
• Leave windows open when Suite is not inhabited;
• Install additional locking devices on any doors;
• Leave garbage or debris in any common area not designated for waste disposal
• Leave children under the age of twelve (12) unattended in any common areas of the building;
• Tamper with Smoke Detectors, Fire Extinguisher, security devices or monitoring systems
• Any modification to the building interior or exterior
Any moved furniture must be returned to its original location prior to the Guest(s) Departure; any damages caused by such movement will result in additional fees.
Guest(s) may not solicit or peddle, nor use their Suite for other than residential purposes.
An excessive level of noise will not be tolerated at any time.
10. OCCUPANCY – Only persons notified to Quick Stay Rentals LLC in advance may occupy the Suite overnight. Guest(s) are not permitted to sublet the Suite to any other third party. The number of persons permitted to occupy the Suite is limited to the number indicated on our Reservation including children and overnight guests. We reserve the right to refuse admittance to the Suite if this condition is not complied with.
11. SMOKING – In accordance with Provincial law, and for the comfort of all its guests, Quick Stay Rentals LLC offers a smoke-free environment. There will be No Smoking or burning of candles or incense permitted in any property managed by Quick Stay Rentals LLC. Individuals smoking in the Suites will be subject to eviction and responsible for complete sanitation and restoration costs.
12. PETS
12A. Authorized Pets – Some, but not all, of the properties where Quick Stay rental LLC has Suites permit pets. For any Suite where pets are permitted, a Pet fee & pet deposit specified in the reservation will be charged prior check in, in case of Complaints from the property management on pet disturbance the guest must resolve the disturbance within 24hr or vacate the pet from the suite.
12B. Unauthorized Pets – If Guest(s) is found to have an unauthorized pet in the Suite, we may take any of the following actions: 1) Declare the Guest to be in default of this reservation, 2) charge the Guest an initial penalty of $500 and an additional $100 per day for each day that the pet remains in the Suite, 3) remove (or cause to be removed) any unauthorized pet by local authorities by providing 24 hour written notice to the Guest(s) of our intention to remove the unauthorized pet(s) and 4, charge the Guest for – the pet removal, any extermination for fleas or other insects, any cleaning or deodorizing, and any repairs to the Suite or its contents.
13. RIGHTS OF ACCESS
13A. Quick Stay Rentals LLC, or our authorized agents, may at any time access the Suite for the purpose of inspection of the Suite. To carry out repair or maintenance work. We will make reasonable effort to give advance notice to the Guest(s). In case we don’t hear or receive a call back or email after several attempts to reach out to the guest within 24hr, our authorized agents will access the suite for safety inspection.
13B. Trip Charges – If Quick Stay Rentals LLC has made prior arrangements to access the Suite and are denied access by the Guest upon arrival for any reason, a trip charge of $100 will be assessed to the Guest.
14. FACILITIES & SERVICES – All Suites are fully furnished and some of them include a kitchen fully operational with appliances, cutlery, and kitchen utensils. No food is provided. Suites are equipped with entertainment centers, linen and towels. A full inventory of equipment and utensils will be in the Suites. No items may be removed from the Suite. Unless otherwise specified, the prices quoted include heating, electricity, gas (if applicable), water, secure wireless internet connection, and basic cable television or smart TV option or both. Any extra facilities and charges are solely at Quick Stay Rentals LLC ’s discretion.
15. INCIDENTAL CHARGES
15A. Damaged or Lost Keys/Door Openers – Guest(s) shall be responsible for the costs of replacing lost keys, door openers or for any damage caused by abuse or neglect. There will be a minimum charge of $75 for lost keys and minimum $100 for each of the following lost items; remote fob’s, security/parking passes, and garage door remote controls. A lock out charge of minimum $100 will be billed to the Guest(s) account for any required re-access to their Suite.
15B. Television & Internet – Basic cable and/or digital television/fire sticks, Roku are provided in each Suite. Any additional services, such as movie rentals or additional channels will incur fees and administration fees. Each Suite that has been equipped with Quick Stay Rentals LLC’s a modem for wireless Internet. Upon departure, all equipment must remain in the Suite or the guest will be responsible for a charge of $250.00 each for replacement of the modem and/or the receiver. Because cable service, internet service, water service, electric service, and gas service (if applicable) are provided through 3rd party providers, Quick Stay Rentals LLC is not responsible for any outages of service that may occur during the guests stay.
15C. Housekeeping & Utilities – Guest(s) are responsible for maintaining the overall cleanliness and condition of the interior of the Suites. Upon departure, Guest(s) are expected to leave the Suite in the same condition that we have provided or be billed a minimum of $90 for additional cleaning costs associated with the state of the Suite such as waste removal. Extra housekeeping charges will apply for any Suite which requires more time
then normally allocated for a clean out to return the Suite to Quick Stay Rentals LLC ’s standards. We conduct a final cleaning and inspection of each Suite upon Guest(s) departure. Basic utilities (electricity, hot-water, heating, air-conditioning, etc.) are included in the rental rate. However, the Guest(s) must ensure that all lights and small appliances are turned off, and air-conditioning & heating units should be turned down to save energy when the Suite is unoccupied. Extra charges may apply if any utilities bill rises above and beyond the standard usage costs for the specific Suite rented. Approximate standard usage costs are $125 per month for a 1 bedroom, $150 per month for a 2 bedroom, and $175 per month for a 3 bedroom.
16. Parking – Guest may permit vehicles to be parked only in designated common parking areas and in any parking, spaces reserved specifically for the Guest(s), or in the street if not prohibited by law, on-site management company, or an owners’ association. In most cases, an on-site management company, HOA, or other 3rd party that has authority over the parking areas affiliated with the parking area where the Suite is located and may have its own specific parking rules that may be enforced by itself or another 3rd party at any time and it is the Guest’s responsibility to personally verify what areas and parking spaces that he or she is authorized to park in before attempting to park in them. It is also the Guest’s responsibility to verify (before attempting to park in an area) with any on-site management company HOA, or any other 3rd party who has authority over the parking areas affiliated with the Property as to whether a parking sticker, parking pass, or any or verification mechanism is required to park in any areas or parking spaces. If any such parking pass, parking sticker, or other mechanism is required it is the Guest’s responsibility to display them or utilize them in the specific method required by any on-site management company, HOA, or 3rd party requires. Quick Stay Rentals LLC is not responsible for any financial costs that the Tenant may incur from committing any parking violations during their stay in the Suite including (but not limited to) towing and/or parking tickets.
17. Damages – Guest should Report damages within 48 hours of move-in to the Suite. This can be done by email to Quickstayrentals@gmail.com. If Guest fails to report any damage found in the suite within 48 hours of move-in, the Suite will be deemed to be free of damages. Any damages that are found by Quick Stay Rentals LLC upon Guest’s move-out will be charged to the Guest and subtracted from their Security Deposit. If the cost exceeds the deposit it will be charged from the back up credit card on file.
Guest(s) Name: _______________________ Signature: ___________________Date: ______________
Guest(s) Name: _______________________ Signature: ____________________Date: ______________
Representative of Quick Stay Rentals LLC: _________________ Signature: ______________Date: ____________